About

About Our Services

Personalized Tech Support and Expert Advice. At Intro Tech, LLC, I believe in providing not only comprehensive classes but also ongoing support and guidance to help you on your tech journey. I’m not just here for the classes; I’m here for you, every step of the way.

Tech Support, Tailored to You!

  • Need a little extra help after the class? Have a specific tech question or problem? I’m just a message or call away!
  • I offer one-on-one tech support sessions where I can address your unique concerns and walk you through solutions, step by step.
  • Prefer group settings? Join my group tech support sessions, where you can learn from others’ questions and solutions.
  • My goal is to ensure you feel confident and comfortable with your tech, and I’m dedicated to helping you succeed.

Expert Advice on Future Tech Choices. Thinking about upgrading your smartphone, tablet, or other gadgets? Wondering what’s the right choice for your needs and budget? I’m here to provide personalized advice and recommendations based on your preferences and requirements. Whether you’re eyeing a new device or considering software upgrades, I can help you make informed decisions, so you get the tech that suits you best.

Your Tech Journey, My Commitment. I’m not just your tech educator; I’m your tech partner. Your success and satisfaction are my top priorities. Feel free to reach out with any tech-related questions, whether big or small. I’m always happy to assist. As you continue on your tech journey, remember that you have a dedicated support system here to empower you every step of the way.

At Intro Tech, LLC, it’s not just about classes; it’s about a lasting tech partnership. Join me, and let’s make technology work for you!

A Message From Introtech

Hi there! I’m genuinely thrilled you stopped by. Here at Intro Tech, we understand that mobile devices can sometimes be a bit confusing, and even frustrating. That’s why I love helping people like you navigate, troubleshoot, and truly understand how to get the most out of your phone or tablet.

You won’t find any pushy sales tactics here. I’m all about taking the time needed to help you feel comfortable and confident with your device. Whether it’s a quick question or a more complex issue, I’m here to assist.

And hey, I know dealing with your mobile carrier’s customer service can sometimes feel like you’re stuck in a maze. I’ve been there too, and I can offer some helpful tips to make that process a bit smoother for you.

So if you’ve got questions, or just want a helping hand, remember: Intro Tech, LLC is here for you.

-Randy Miller

About Me

I’m a veteran with a passion for mobile devices, a fascination that led me into the industry. During my early years in the sector, I realized that customer service was often neglected. Motivated by a strong sense of fairness and respect for consumers, I founded this business with one primary mission: to ensure each client receives the service they truly deserve. With me, you'll find a genuine ally, an advocate who will stand by your side, providing the best possible solutions for your mobile device needs.

Mission Statement

Our mission is to empower individuals by providing comprehensive education and support for their mobile devices. Through engaging and accessible learning experiences, we aim to demystify technology, enabling people of all ages and backgrounds to confidently navigate their mobile devices. We strive to foster digital literacy, enhance productivity, and promote connectivity in today's rapidly evolving digital world. Our commitment is to equip individuals with the knowledge and skills they need to fully leverage the potential of their mobile devices, empowering them to explore, create, and connect with confidence.